Browse our most frequently asked questions list below to learn everything you need to know!

Your satisfaction is our main goal. We want to make sure your event is the very best it can be. We want to make you a customer for life. If you do encounter any problems, Please contact us immediately at (541) 834-8877.

Your privacy is important to us. Your personal information will, under no circumstance, ever be sold or otherwise distributed.

Free Delivery is included with your rental within Grants Pass and surrounding areas. Contact us for delivery charges if your area is not listed.

We charge an additional fee when water is used on a dry unit. This fee is for clean up and drying of the equipment that WAS NOT rented as wet.

A $20 fee will be assessed for any returned checks.

Book online at https://rockin-rentals.com/

Or Call us at (541) 834-8877 to speak to a Rockin’ Rentals representative

Deliveries are between 7 AM and 7 PM. These times may change under certain circumstances.

The standard rental of the inflatable is up to 8 hours, it will be set-up and ready for the full 8 hour time. When booking online the “start” time is the time we will have it set-up by. Typically we arrive an hour prior to the rental to set-up, times vary depending on our schedule but if an earlier set-up time is necessary we will call at least a day ahead to confirm someone will be home to accept delivery.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Yes, they are designed with safety first. They are made from a fire retardant material with safety netting all around. All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority. If you follow the rules provided, these units are very safe. All safety rules and guidelines will be reviewed prior to use. All units will be staked into the ground for safety; if the unit will be set up on concrete please make sure to let us know ahead of time so we can provide sand and water bags to secure the inflatable.

Depending on which unit you rent, the space will vary. Click on the unit you would like to rent to see the dimensions. We will also discuss this with you prior to your rental.

If you cancel prior to delivery, you will not be charged a cancellation fee, if the weather is determined to be bad. However, once the unit has been delivered, NO REFUND will be made. If you suspect bad weather, we ask that you cancel prior to delivery, or have an alternate indoor space available. In the case of high winds upon delivery, a representative will determine if it is safe to setup the unit. If this occurs, you will be released from any financial responsibility.

We accept cash, business check, money order, MasterCard, Visa, American Express, Discover and even PayPal.

Yes, deposit is required and the amount varies on how many items you wish to rent. You may pay with Visa, MasterCard, American Express or Discover on our website or by phone. The deposit is non-refundable .However, if cancellation is 10 days prior to your event we will charge your credit card account for $50. That $50 can be used in future use within the next year. If the cancellation takes place within 10 days of scheduled event the $50 charge will be applied to credit card on file.

Electricity is required to power the blower units. We provide extension cords. The blowers are very efficient (about 14 cents an hour) to operate. If you do not have power available, we offer generator rentals as well.

Rental is on a first come first served basis. It is wise to get your reservations in early to be guaranteed your moonwalk is available. We suggest 2-4 weeks prior to your event. If you do have last minute needs, we will do our best to accommodate you.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Yes, we can provide you with a copy of our insurance along with an endorsement in the event it is for a county, school or club. Additional charges my apply for endorsements.

We are one of the preferred vendors to serve the City of Grants Pass, and Josephine County Parks and Recreation. Please call the Parks and Recreation Office to see what is required. Keep in mind that not all parks have power and will require the rental of a generator.

We prefer to deliver all inflatables, so we can place them in an area that allows children to play safely, and ensures the product will not be damaged. Our prices include delivery and setup. Please call us with any questions.

 

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.